Are you able to receive emails but not send?

If you aren’t able to send this usually means one thing… your internet provider is blocking you from using anyone’s outgoing mail servers but their own. Many major ISPs are blocking outgoing emails to prevent their internet connection from being used for spam. In order to work around this issue, we have opened Port 26. Please change the outgoing mail (SMTP) from the default Port 25 to Port 26.

If you use Outlook, please be sure that you select the option for “Outgoing SMTP Server Requires Authentication”. This is required by our server security now.

How do I create an email address in cPanel

cloud.biz.pk provide email services with every HOSTING PACKAGE. You can create email address and set mail box quota or you can set unlimited. You can also set password or reassign quota or suspend the email address.

In order to create new email account in cPanel, follow the instructions below:

Step-1:

Login to your cPanel by using below link http://yourdomainname:2083

Step-2:

Go to “Email” section and select “Email Accounts”.

Step-3:

Now click on “Add Email Account”.

Step-4:

There are four fields Cpanel asks for when creating an email account.

Step-5:

• Username: Type desired email address name.
• Domain: Select the domain from drop down menu for which you wish to create email address.
• Password: Select strong password but it is recommended to select generated password.
• Mailbox Quota: Select the desired mail box size you want to assign or you can also set it to unlimited.

Click Create

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Technical Support,
MAGMA3C